Useful Info

In-Flight Information

• What is the seat pitch on Canadian Affair flights?
• Are meals/drinks included on Canadian Affair flights?
• How do I make a special meal request?
• What entertainment is available onboard Canadian Affair flights?
• Is there a charge for headsets?
• Can I take electronic equipment on board the aircraft?
• Can I buy duty free on board my flight?

What is the seat pitch on Canadian Affair flights?

On the Thomas Cook Boeing 757 the seat pitch is a standard 35". For Summer 2008 our airline partners have reconfigured their Airbus aircraft to provide a 33" seat pitch on Thomas Cook Airlines and 32" on the Air Transat Airbus aircraft. Extra legroom seats are available on all Canadian Affair flights and can be booked for £29 per person each way.

Are meals/drinks included on Canadian Affair flights?

Yes they are. Air Transat and Thomas Cook Airlines provide meals on Canadian Affair flights. There is no additional charge for these. If you would like a soft drink or alcoholic beverage with your meal on Thomas Cook flights these can be purchased from the flight attendants. Air Transat offers complimentary soft drinks and juices.

How do i make a special meal request?

A meal request can be made upto 48 hours prior to your scheduled departure. We will endeavour to facilitate your request however specific individual catering can not be guaranteed. The special meal options offered on Canadian Affair flights are:

• Diabetic
• Gluten free
• Vegan
• Vegetarian

What entertainment is available on board Canadian Affair flights?

On both Air Transat and Thomas Cook Airlines there are a selection of movies and radio stations to choose from. There is no charge for this service.

Is there a charge for headsets?

On Thomas Cook there is a £2.75 charge per person. £1 is applicable on Air Transat. If you are flying in Premium or Club Class there is no charge. Once you have a headset you can keep it and use it for your return.

Can I take electronic equipment onboard the aircraft?

Electronic devices such as laptops and personal stereos may be used once the aircraft you are on has reached its cruising altitude. You are not allowed to use electronic devices during take off and landing. Mobile phones must be kept switched off for the duration of your flight.

Can I buy duty free on board my flight?

Yes you can. Air Transat and Thomas Cook carry a wide variety of spirits, tobacco, perfumes, confectionery and other products.