Motorhomes - Fraserway RV:
Terms and Conditions

Convenience Kits

Full convenience kits are available at a charge of £33 per person. These kits include: pots, pans and a kettle, cookware, pillows and pillow cases, bed sheets, towels, duvet, instruction manual and campground directories and road maps.

CDR-Collision Deductible Reducer

A collision damage reducer is available for £11 per night and provides the following benefits:

• CDR coverage reduces the renter’s responsibility for collision damage (from $5,000 to $500 per occurrence). Please call us for full terms and conditions.
• CDR coverage will guarantee the renter a replacement vehicle when the renter’s vehicle becomes undriveable due to damage, even if it is the renter’s fault. This excludes delivery of the MH26 and MH29 to the Yukon, Northwest Territories and Alaska.

One way Rentals

All one-way rentals must be confirmed in advance. There is a minimum rental period of 7 days on one-way rentals. The following one-way charges must be pre-paid:

• Vancouver to Calgary - £275
• Calgary to Vancouver - £275
• Halifax to Toronto - £275
• Toronto to Halifax - £275

All one-way rentals to/from Whitehorse are on a request basis.

Extra Kilometres

Included in your rental are 160 free kilometres per day. If you exceed the rental allowance there is a charge of $0.30 per extra kilometre upon returning the vehicle.

If you are going to be travelling far and wide you can prepurchase an unlimited kilometre plan. There is a minimum rental period of 14 days with the unlimited mileage plan.

Rental Information & Conditions

Depots
Vancouver, Calgary and Whitehorse

Opening Hours
Monday to Friday 08:30 – 17:00. Saturday 08:30 – 16:30. All offices are closed on Sundays and bank holidays

Availability
Every effort will be made to ensure that the vehicle reserved will be available, however, if due to unavoidable circumstances the reserved vehicle is not available, Fraserway RV Rentals reserves the right to substitute that vehicle with another of equal or greater value at no additional cost to the customer. Any subsequent expenses (additional ferry costs, gasoline, etc.) are the renter’s sole responsibility.

Cleaning of Vehicles
The vehicles must be returned clean inside. If the cleanliness of the RV’s inside is not up to Fraserway standards, a charge of $40.00 per hour will be levied. Outside washing is not required, unless the check-in procedure cannot be performed due to dirt on the vehicle. We especially recommend “northern travellers” to wash the vehicle prior to returning it to the rental station. This will avoid any potential delays upon check-in. Vehicle holding tanks requiring dumping by Fraserway staff will result in a $25.00 service charge.

Drivers licence requirements
A valid drivers licence from the country of residence is mandatory. The minimum age of the driver has to be twenty one (21) years. The international drivers licence is recommended, but is only valid in combination with the national drivers licence.

Drop off
Monday to Saturday, 09.00 am to 12.00 noon (inspection ready). Sufficient time should be allowed for packing suitcases and cleaning vehicles.
There will be a $30.00 charge per hour if the vehicle is overdue without Fraserway’s permission. Rental extensions must have prior approval from Fraserway RV Rentals.

Early return
Fraserway RV Rentals will not pay any refunds for rentals returned prior to the arranged drop off date.

Fuel
The vehicles are provided to the renter with a full tank of gasoline (or diesel) and must be returned the same way.

Northern Travel
Travelling into the Yukon, NWT, Nunavut or Alaska is permitted when disclosed in advance.

Payments by clients
Fraserway RV Rentals will accept the following methods of payments for additional charges paid directly by the renter: Visa / MasterCard / American Express / Travellers Cheques or Cash in Canadian Dollars

Pick Up
Vehicles can be collected at our rental stations from Monday to Saturday between 09.00 and 15.00 hrs

Refund/Repairs
All replacement parts or repairs in excess of $50.00 require prior authorisation from Fraserway RV. Please note that refunds can only be made upon presentation of a proper receipt. Malfunctions of the air-conditioning systems, microwave ovens, radios and cruise controls, are not considered break-downs and no compensation will be given.

Security Deposit
An imprint of a major credit card (Visa, Mastercard or American Express) is required while the vehicle is on rent.

Suitcase Storage
Fraserway RV Rentals offers free storage of luggage at owner’s risk.

Traffic Violations
The renter of the vehicle will be responsible for all fines resulting from traffic violations (including parking tickets) during the time of the rental. As a courtesy, Fraserway will ensure that the tickets and fines are paid in timely fashion if the renter provides the ticket and payment. Should any tickets or fines go unpaid, Fraserway reserves the right to charge a $25.00 administration fee in addition to the amount of the fine. All fees will be charged to the renter’s credit card.

Travel Restrictions
Travel into Mexico is prohibited. Travel in Death Valley, California, is prohibited between June 01 and August 31. Non public roads and off-road driving is prohibited at all times.