Car Hire: Information and Terms and Conditions

Terms & Conditions for Rentals Taking Place in Canada

1. MINIMUM AGE
Minimum age is twenty-one (21) years of age except where provincial law provides otherwise. In the province of Newfoundland the minimum rental age for all rentals is 25 years old.

2. UNDERAGE FEE
In all provinces an underage fee of CAD 25.00 per day, per driver will apply for renters and additional drivers aged between twenty-one and twenty-four (21-24), unless otherwise stated. This fee is paid locally by the renter at the time of rental. All drivers must possess a valid driver's license, major credit card, and a prepaid voucher.

3. ADDITIONAL DRIVER FEE
An additional fee of CAD 10.00 per day, per additional driver will be charged, except where already included in the rate or provincial law provides otherwise. Additional drivers must present a valid license and credit card in their name at the time of rental. The fee will not be charged if you book our enhanced fully inclusive rate.

4. INFANT SEAT
Fees of CAD 5.99 per day, per infant seat with a CAD 50.00 deposit. Infant seats should be requested at time of reservation. In the event the infant seat is not returned at the end of the rental, a fee will be charged to the renter.

• Infant Seat : birth up to 20lbs (9.07kgs)
• Child Seat : up to 40lbs (18.14kgs) or 4 years of age
• Booster Seat : 40-80lbs (18.14 - 36.29kgs) or 2-10 years of age

5. SEATBELTS and CHILD RESTRAINT SEATS
Provincial laws require the use of seatbelts and child restraint seats. Seatbelts and child restraint seats can save lives. We urge you to use them. To avoid serious injury or even death, use child restraint seats only in the back seat of the vehicle. Older children who do not use child restraint seats should ride properly buckled-up in the back seat. Child restraint seats should be requested at time of reservation.

6. DRIVING AREAS
Vehicles can be driven in any province in Canada but must be returned to the location from which they were rented (unless you have pre-booked a One Way drop) or drop-off charges will apply. Vehicles may not be driven into Mexico. Vehicles are allowed One Ways between provinces. No One Way rentals are allowed into the United States.

Driving on roads that are not government maintained voids the contract and the Loss Damage Waiver (LDW) coverage. The customer will be fully responsible to any damage done to the car, up to full value.

7. FUEL POLICY
Unless included in the tour product (Enhanced Fully Inclusive), a full tank of gas must purchased at the time of pick up (local market prices to be paid). The service is convenient because the renter does not have to worry about taking time to stop and refuel at the start of their journey and the car can be returned with an empty tank.

8. TAXES AND FEES
Unless otherwise stated, rates do not include any Governmentally (Federal, Province, County or City) imposed or authorized taxes or fees, or any airport fees or airport concession recoupment fees which may apply and are the responsibility of the renter.

9. ONE WAY RENTALS
All one way rentals must be booked in advance and are subject to availability. One way rentals are restricted to rentals between National Canadian locations. Drop-off charges may apply and are payable at time of rental. One ways for luxury vehicles are on request. Minimum rental for one-way vehicles is 2 days. Economy Cars are not available for one-way rentals. One way drop offs are not permitted between certain locations.

10. METHODS OF PAYMENT
If you have any fees to pay on collection you can pay using Credit Cards - National accepts Visa, MasterCard and American Express.

11. IDENTIFICIATION (ID) REQUIRED FOR RENTAL
Full and Valid Driver's Licence from country of origin, Passport and credit card in renters name.

12. LOSS DAMAGE WAIVER (LDW)
All inclusive rates include LDW, which contractually waives or limits the renter's liability for damage to or loss of the vehicle.
The deductibles for rentals at National corporately owned locations are as follows:

25 and older age group - The responsibility of the customer is up to the first CAD 300 of damage to the vehicle.

21 - 24 age group - The responsibility of the customer is up to the first CAD 500 of damage to the vehicle.

Rentals in Whitehorse, & Newfoundland, the customer is responsible for the first $1500 CAD ("Deductible") of damage to the vehicle.

Rentals in Yellowknife the customer is responsible for the first $2000 CAD ("Deductible") of damage to the vehicle.

Driving on unpaved roads voids Loss Damage Waiver (LDW) coverage.

13. LIABILITY COVER
All inclusive rates provide the renter and authorized drivers up to an aggregate, single limit of CAD 1,000,000 for claims that may by made by others against the renter and authorized drivers for bodily injury, death and/or property damage arising out of the use or operation of our rental vehicle.

14. ADDITIONAL ITEMS
Roof racks - Mini Vans and Sport Utility Vehicles, may come equipped with Roof Racked or Ski racks, please request at time of booking if available. Only available at Vancouver, Calgary, Toronto and Montreal.

"Winterized" cars - Cars can be "winterized". A "winterized" car includes a snow brush/ice scraper, a block heater (select locations), and a ski rack. Request at the time of reservation. Ski Racks are CAD $7.50 per day.

Maps - Maps of the local area are available, free of charge.

15. OVERSTAY FEE
If a customer extends the rental any time after the vehicle has been picked up from the rental location, regardless if an additional voucher is presented, a fee of $10.99 CAD per day will be charged in addition to the applicable rates. This fee will be payable by the customer.

19. VOUCHERS
Returning a car early will not result in any return of the rental cost for the unused portion of the vouchered rental period.

Legislation or regulations or the cost of fuel may affect National's pricing or procedures. On all inclusive products, National reserves the right, without notice, to (i) charge customers, at the time of rental or thereafter, for the amount of any additional or increased surcharges, fees, taxes or increased fuel costs incurred subsequent to entering into this Agreement, or (ii) increase Client's tax, surcharge or fuel inclusive rates by an amount equivalent to the additional or increased tax, surcharge, or fuel cost subsequent to entering into this Agreement.

Rental terms, conditions and prices are subject to change without notice and may vary by location.